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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ty Luneburg

September 4, 2025

5  out of  5
rating by Ty Luneburg
"Erica was pleasant to work with. Quick, responsive, and very informative. She made my decision easy."
We responded:
"Thanks for the review Ty! We’re glad you had a good experience with Erica and we look forward to working with you!"
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Miguel Carrasco

September 4, 2025

5  out of  5
rating by Miguel Carrasco
"After almost two decades of being with Progressive I switched over to Sam Sorenson. Not only did I get a better rate but amazing easy to manage my coverage. After purchasing a motorcycle I got it insured, down payment made and new id cards in minutes!"
We responded:
"Thanks for the review Miguel! We’re glad you’ve had a good experience and we appreciate your business!"
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Allan Strickland

August 29, 2025

5  out of  5
rating by Allan Strickland
"Great customer service. Hilery was great to work with and helped us update our coverages quickly! Recommend them to anyone."
We responded:
"Thanks for the feedback Allan! Glad we could help and look forward to working with you guys!"
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Aaron Lerberg

August 27, 2025

5  out of  5
rating by Aaron Lerberg
"Erica and the staff at Sam Sorenson Insurance are top notch. After doing an annual review of my policies, Erica was able to find a way to save me money and decrease my exposure. Do yourself a favor and let these guys give you a quote. Update: I Had another great encounter with Sorenson Insurance. Hilery was very prompt in getting back to me and knowledgeable about the information she presented. Hilery continues to impress. I hope she stays a long time because she always hits it out of the park!"
We responded:
"Thanks for the review Aaron! We agree Erica rocks and we appreciate your business!"
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Nicole Forget

August 27, 2025

5  out of  5
rating by Nicole Forget
"Derek was amazing to work with! He thought of me and my family when a better rate came in and called me to offer it to me. He thought of us months later to offer me a great rate. He was very through and answered all of my questions. I greatly appreciate that and would highly recommend State Farm to anyone. Thank you for the amazing customer service!"
We responded:
"Thanks for the review and thanks for reaching out Nicole! We’re glad you were able to find coverage that worked for you!"
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Dan Sherman

August 25, 2025

5  out of  5
rating by Dan Sherman
"Great assistance and very knowledgeable"
We responded:
"Thanks for the review Dan! We appreciate your business!"
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Larry Welch

August 25, 2025

5  out of  5
rating by Larry Welch
"Every time I have questions, concerns, make changes to policy, or make payment I always talk with Hilery. She's always happy and positive which immediately puts me at ease. She knows her stuff and resolves everything quickly and efficiently more than meeting my expectations as a customer. Just great people and great service (especially Hilery) Highly recommend Thanks for being great"
We responded:
"Thanks for the review Larry! We agree Hilery rocks and we love working with you too!"
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Coleman

August 20, 2025

5  out of  5
rating by Coleman
"Hilery has always been so helpful anytime we have needed anything. Would highly recommend this branch to anybody."
We responded:
"Thanks for the review Coleman! Glad we could help and look forward to working with you!"
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Rhonda Reed

August 19, 2025

5  out of  5
rating by Rhonda Reed
"Sorensen State Farm office is one of the best. Hillary is always helpful and on top of everything you need. All of their staff are very efficient."
We responded:
"Thanks for the review Rhonda! We appreciate your business and love working with you and your family!"
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Jason Reyes

August 13, 2025

2  out of  5
rating by Jason Reyes
"Not very helpful. Merely just wanted to switch localities in State Farm insurance quotes, to see if rates were the same and since another office cold-called me (wanted to make sure it was legit), and the rep responding to my phone inquiry didn’t even want to help me out."
We responded:
"I apologize if you felt the experience wasn’t as smooth as it could’ve been, but it appears that our office was the one that reached out and got you quotes. If you can give us a call we’d love to get this straightened out for you."
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Carri Bowlsby

August 4, 2025

5  out of  5
rating by Carri Bowlsby
"Hillary is always great to work with."
We responded:
"Thanks for the review Carri! We appreciate your business!"
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Christie Holtorf

July 30, 2025

5  out of  5
rating by Christie Holtorf
"Hilary is always awesome to work with. She is so helpful and quick to jump in and answer any questions I (we) have."
We responded:
"Thanks for the review Christie! We agree Hilery rocks!! 😊"
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Matt Ring

July 30, 2025

5  out of  5
rating by Matt Ring
"Sam and Derek were great to work with. They helped with all of my questions and concerns by explaining things so I better understood what I was getting. They responded to emails in a very timely manner and there was no pressure making any decisions."
We responded:
"Thanks for the review Matt! Glad we could help and we look forward to working with you!"
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Jason Ruddy

July 17, 2025

5  out of  5
rating by Jason Ruddy
"Very helpful!! Answered every question I had and will end up saving me about $100 a month. Thank you!!"
We responded:
"Thanks for the review Jason! We’re glad we could help and look forward to working with you!"
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Michael Staton

July 16, 2025

5  out of  5
rating by Michael Staton
"Awesome to work with"
We responded:
"Thanks for the review Michael! We appreciate your business and love working with you too!"
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Jeannie Wood

June 27, 2025

5  out of  5
rating by Jeannie Wood
"Derek was great! He was very polite and understanding, and gave me my quotes very quickly"
We responded:
"Thanks for the review Jeannie! Glad we could help and I’m glad you had a good experience!"
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Cheryl Hunter

June 24, 2025

5  out of  5
rating by Cheryl Hunter
"A very professional interaction! My questions were answered and needs were met."
We responded:
"Thanks for the review Cheryl! Glad we could help and we look forward to working with you! 😊"
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Tyler Dix

June 24, 2025

5  out of  5
rating by Tyler Dix
"Hilery is always super easy to work with and gets it done promptly and communicates well. Hilery GETS it DONE!! Would recommend SS SF in Norwalk to anyone looking for insurance!!"
We responded:
"Thanks for the review Tyler! We appreciate your business and love working with you too!"
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Rainbow Falls

June 13, 2025

5  out of  5
rating by Rainbow Falls
"Derek was the most helpful!! Saved a ton on the home and auto plan. Very understanding and thoughtful through the entire process. Can't thank you enough. Have the best day !"
We responded:
"Thanks for the review! We agree Derek rocks and we look forward to working with you!"
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Craig Frette

June 6, 2025

5  out of  5
rating by Craig Frette
"Very prompt and helpful service."
We responded:
"Thanks for the review Craig, glad we could help and we appreciate your business!"
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Wade Beck

June 4, 2025

5  out of  5
rating by Wade Beck
"Great interaction spot on"
We responded:
"Thanks for the review Wade, glad we could help!"
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Tiffani Trinh

May 27, 2025

5  out of  5
rating by Tiffani Trinh
"Great place! Hilery is quick to respond to all my questions and giving fast quotes. Been a client of theirs for over 10 years now"
We responded:
"Thanks for the review Tiffani! We appreciate your business!"
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Michelle White

May 27, 2025

5  out of  5
rating by Michelle White
"Added a new van to our policy and Hilary as always went above and beyond to assure we were covered!"
We responded:
"Thanks for the review Michelle! We agree Hilery rocks and we love working with you too!"
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Krista Beck

April 22, 2025

5  out of  5
rating by Krista Beck
"Sam and staff are the best! Always available to assist, no matter why I'm calling!!"
We responded:
"Thanks for the review Krista! We love working with you too!"
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Shanette Bonner

April 11, 2025

5  out of  5
rating by Shanette Bonner
"Wonderful service. Timely response."
We responded:
"Thanks for the review Shanette!"