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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryder Curtis

Ryder Curtis

March 25, 2026

5  out of  5
rating by Ryder Curtis
"I’ve been working with Derek Freeman from Sam Sorenson’s branch for the past couple weeks in order to obtain bundle options and information and he was quick, respectful, and efficient. Thank you for the help."
We responded:
"Thanks for the review Ryder! We appreciate your business and are glad you had a good experience with Derek!"
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Becky Timmerman

March 24, 2026

5  out of  5
rating by Becky Timmerman
"Hilary Somers who works for my agent Sam at the State Farm Norwalk IA location is excellent at her job. She’s very professional, helpful, kind, and makes sure our needs are met. She’s the best. I hughly recommend this team for all your insurance policies."
We responded:
"Thanks for the review Becky! We are glad you’ve had a good experience with Hilery in our office and we love working with you too!"
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Matt Wilson

March 16, 2026

5  out of  5
rating by Matt Wilson
"Quick response! Easy to work with! Thank you!"
We responded:
"Thanks for the review Matt! We appreciate your business!"
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Carroll Hardy

March 9, 2026

5  out of  5
rating by Carroll Hardy
"Erica very quickly worked up a quote for our home and auto insurance and was very helpful and knowledgeable on the phone. The rates and coverage are much better than our previous provider. I also stopped in and met Sam. He was very personable and knowledgeable as well and his office seems like a great agency!"
We responded:
"Thanks for the review Carroll! We appreciate your business and are glad you had a good experience with Erica!"
Profile photo of Kraig H

Kraig H

March 5, 2026

5  out of  5
rating by Kraig H
"Hilery is always very courteous, knowledgeable-and super helpful with any issue regarding our homeowners, auto or boat insurance issues!"
We responded:
"Thanks for the review Kraig! We agree that Hilery rocks and are glad you’ve had a good experience with her! 😊"
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Catherine Drahota

February 25, 2026

5  out of  5
rating by Catherine Drahota
"Helpful in so many ways. Top notch customer service. Very knowledgeable, professional and personable. Crate combination in this day and age!!!!!!"
We responded:
"Thanks for the review Catherine! We appreciate your business and are glad you had a good experience!"
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David Nuss

February 20, 2026

4  out of  5
rating by David Nuss
"Everyone is always pleasant and knowledgeable about what I am talking about Insurance 😎👍"
We responded:
"Thanks for the review David! We are glad you’ve had a good experience and we appreciate your business!"
Profile photo of Jamie Rodriguez

Jamie Rodriguez

February 19, 2026

5  out of  5
rating by Jamie Rodriguez
"After looking around and comparing quotes and was able to find a great rate with State farm. Erica assisted in evaluating my options, emailed me a copy of my card within 30 minutes."
We responded:
"Thanks for the review Jamie! I’m glad you had a good experience with Erica and we look forward to working with you!"
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Brian Underhill

February 19, 2026

5  out of  5
rating by Brian Underhill
"Great help with all insurance needs and happy to answer my daft questions 😀"
We responded:
"Thanks for the review Brian! We appreciate your business and love working with you!"
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Angelina Willcox

February 12, 2026

5  out of  5
rating by Angelina Willcox
"So helpful and informative, very helpful in saving money for my car insurance. Im very thankful 🙏"
We responded:
"Thank you, Angelina, for your kind words! We're glad to hear that our team was able to assist you in saving money on your car insurance. Your gratitude means a lot to us. "
Profile photo of Seth Stone

Seth Stone

February 12, 2026

5  out of  5
rating by Seth Stone
"Great to work with, Derek was quick to respond and got me exactly what I needed when I came to my insurance questions and needs. Would recommend to anyone that is looking for a new local Agent"
We responded:
"Thank you, Seth, for your feedback! We're glad Derek was able to assist you promptly with your insurance questions and needs. Your recommendation means a lot to us. "
Profile photo of Tanner Morris

Tanner Morris

February 6, 2026

5  out of  5
rating by Tanner Morris
"Derek and Sam were born for this job. If you are looking for someone who will do whatever it takes to help you save money and get you covered, this is the place for you!"
We responded:
"Thanks for the review Tanner! "
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Anthony Johnson

February 2, 2026

5  out of  5
rating by Anthony Johnson
"Derek was incredibly helpful and your prices and deductibles for both auto and home owners insurance are very good. This is coming from a 22 plus year Allstate customer. Your service so far has been commendable."
We responded:
"Thank you, Anthony, for your feedback. It's great to hear that Derek was able to assist you and that you're satisfied with our prices and deductibles. We're glad to have you with us after your long tenure with Allstate. "
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Allison Widener

January 29, 2026

5  out of  5
rating by Allison Widener
"Meghan & Erica are always incredibly helpful :)"
We responded:
"Thanks for the review Allison!"
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Christina Brown

January 28, 2026

5  out of  5
rating by Christina Brown
"Good and understanding."
We responded:
"Thanks for the review Christina! Glad we could help!"
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Jody Shea

January 14, 2026

5  out of  5
rating by Jody Shea
"Good person to talk to takes time to explain things to you. Making sure that you're comfortable with the decision that you're making, and is not to pushy, doesn't make you get something that he wouldn't get himself."
We responded:
"Thank you, Jody, for your thoughtful review. It's great to hear that you felt comfortable and informed during our discussions. We're here to help with any future needs. "
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Nicole Forget

January 13, 2026

5  out of  5
rating by Nicole Forget
"Derek was amazing to work with! He thought of me and my family when a better rate came in and called me to offer it to me. He thought of us months later to offer me a great rate. He was very through and answered all of my questions. I greatly appreciate that and would highly recommend State Farm to anyone. Thank you for the amazing customer service!"
We responded:
"Thanks for the review and thanks for reaching out Nicole! We’re glad you were able to find coverage that worked for you!"
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Todd Rockhold

December 31, 2025

5  out of  5
rating by Todd Rockhold
"Hilery was polite, professional and fast in getting our new vehicle added to our policy. She followed up and immediately txt our new insurance cards. quick and effective service."
We responded:
"Thanks for the review Todd! We appreciate your business and are glad to hear you had a good experience with Hilery!"
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Meaghan Evans

December 23, 2025

5  out of  5
rating by Meaghan Evans
"Took care of our changes quickly."
We responded:
"Thank you, Meaghan, for your feedback. It's great to hear that we were able to address your changes promptly. We appreciate your support!"
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Keith Wendl

December 23, 2025

5  out of  5
rating by Keith Wendl
"Excellent service."
We responded:
"Thank you, Keith, for your feedback. We're glad to hear you received excellent service. Your support means a lot to us. "
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Cindy Findley

December 8, 2025

5  out of  5
rating by Cindy Findley
"Very easy to do business with & saved me money. They offered several payment options."
We responded:
"Thanks for the review Cindy!! We appreciate your business and are glad you had a good experience!"
Profile photo of Andy Johnson

Andy Johnson

December 1, 2025

5  out of  5
rating by Andy Johnson
"Excellent service"
We responded:
"Thank you, Andy, for your feedback and the perfect rating! We're glad to know you had a positive experience with our team. If you have any questions or need further assistance, feel free to reach out."
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Dennis Babcock

November 25, 2025

5  out of  5
rating by Dennis Babcock
"Hilery was exceptionally nice to work with! I have been a State Farm customer since my first vehicle in 1982 and am a very happy customer!"
We responded:
"Thanks for the review Dennis! We appreciate your loyalty over the years and are glad you had a good experience with Hilery!"
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christa koik

November 21, 2025

5  out of  5
rating by christa koik
"She was absolutely a doll to work with. So happy I switched!"
We responded:
"Thanks for the review Christa! We look forward to working with you! 😊"
Profile photo of Nico Kiefer

Nico Kiefer

November 20, 2025

5  out of  5
rating by Nico Kiefer
"Fast easy and simple great service"
We responded:
"Thanks for the review Nico! Glad we could help!"