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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tanner Morris

Tanner Morris

February 6, 2026

5  out of  5
rating by Tanner Morris
"Derek and Sam were born for this job. If you are looking for someone who will do whatever it takes to help you save money and get you covered, this is the place for you!"
We responded:
"Thanks for the review Tanner! "
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Anthony Johnson

February 2, 2026

5  out of  5
rating by Anthony Johnson
"Derek was incredibly helpful and your prices and deductibles for both auto and home owners insurance are very good. This is coming from a 22 plus year Allstate customer. Your service so far has been commendable."
We responded:
"Thank you, Anthony, for your feedback. It's great to hear that Derek was able to assist you and that you're satisfied with our prices and deductibles. We're glad to have you with us after your long tenure with Allstate. "
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Allison Widener

January 29, 2026

5  out of  5
rating by Allison Widener
"Meghan & Erica are always incredibly helpful :)"
We responded:
"Thanks for the review Allison!"
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Christina Brown

January 28, 2026

5  out of  5
rating by Christina Brown
"Good and understanding."
We responded:
"Thanks for the review Christina! Glad we could help!"
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Jody Shea

January 14, 2026

5  out of  5
rating by Jody Shea
"Good person to talk to takes time to explain things to you. Making sure that you're comfortable with the decision that you're making, and is not to pushy, doesn't make you get something that he wouldn't get himself."
We responded:
"Thank you, Jody, for your thoughtful review. It's great to hear that you felt comfortable and informed during our discussions. We're here to help with any future needs. "
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Nicole Forget

January 13, 2026

5  out of  5
rating by Nicole Forget
"Derek was amazing to work with! He thought of me and my family when a better rate came in and called me to offer it to me. He thought of us months later to offer me a great rate. He was very through and answered all of my questions. I greatly appreciate that and would highly recommend State Farm to anyone. Thank you for the amazing customer service!"
We responded:
"Thanks for the review and thanks for reaching out Nicole! We’re glad you were able to find coverage that worked for you!"
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Todd Rockhold

December 31, 2025

5  out of  5
rating by Todd Rockhold
"Hilery was polite, professional and fast in getting our new vehicle added to our policy. She followed up and immediately txt our new insurance cards. quick and effective service."
We responded:
"Thanks for the review Todd! We appreciate your business and are glad to hear you had a good experience with Hilery!"
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Meaghan Evans

December 23, 2025

5  out of  5
rating by Meaghan Evans
"Took care of our changes quickly."
We responded:
"Thank you, Meaghan, for your feedback. It's great to hear that we were able to address your changes promptly. We appreciate your support!"
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Keith Wendl

December 23, 2025

5  out of  5
rating by Keith Wendl
"Excellent service."
We responded:
"Thank you, Keith, for your feedback. We're glad to hear you received excellent service. Your support means a lot to us. "
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Cindy Findley

December 8, 2025

5  out of  5
rating by Cindy Findley
"Very easy to do business with & saved me money. They offered several payment options."
We responded:
"Thanks for the review Cindy!! We appreciate your business and are glad you had a good experience!"
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Andy Johnson

December 1, 2025

5  out of  5
rating by Andy Johnson
"Excellent service"
We responded:
"Thank you, Andy, for your feedback and the perfect rating! We're glad to know you had a positive experience with our team. If you have any questions or need further assistance, feel free to reach out."
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Dennis Babcock

November 25, 2025

5  out of  5
rating by Dennis Babcock
"Hilery was exceptionally nice to work with! I have been a State Farm customer since my first vehicle in 1982 and am a very happy customer!"
We responded:
"Thanks for the review Dennis! We appreciate your loyalty over the years and are glad you had a good experience with Hilery!"
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christa koik

November 21, 2025

5  out of  5
rating by christa koik
"She was absolutely a doll to work with. So happy I switched!"
We responded:
"Thanks for the review Christa! We look forward to working with you! 😊"
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Nico Kiefer

November 20, 2025

5  out of  5
rating by Nico Kiefer
"Fast easy and simple great service"
We responded:
"Thanks for the review Nico! Glad we could help!"
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Diane Fitzgerald

November 17, 2025

5  out of  5
rating by Diane Fitzgerald
"Sam and Derek are very nice to work with. Derek took his time and answered all my questions, and is always very professional and courteous. Stop by Norwalk and see them, you won’t be disappointed!"
We responded:
"Thank you, Diane, for your kind words and for taking the time to share your experience. We're glad to hear that Derek was able to assist you with professionalism and courtesy. We look forward to seeing you again in Norwalk!"
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Brenda Weatherly

November 17, 2025

5  out of  5
rating by Brenda Weatherly
"State Farm is always helpful and they do a great job at satisfying my needs."
We responded:
"Thank you, Brenda, for your kind words and the great rating. We're glad to hear that our team is meeting your needs. If there's anything else we can assist you with, feel free to reach out. "
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Megan Gerber

November 5, 2025

5  out of  5
rating by Megan Gerber
"I've never had a bad experience with them! Over the past year, I've spoken with a few different agents, but they are all always so patience and friendly. In our latest communication, I worked with Hilery who was SO helpful, clear, kind, and very on top of everything! I appreciate the speed at which everything was done - I was not waiting for a long time to get a response. Overall, this is a great company who I plan to stay with for many years to come."
We responded:
"Thanks for the review Megan! We are glad to hear you’ve had a good experience with our office and Hilery in particular and look forward to working with you for a long time! 😊"
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Dan Pritchard

November 4, 2025

5  out of  5
rating by Dan Pritchard
"Quick response, easy to work with"
We responded:
"Thanks for the review Dan! We appreciate your business!"
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john b

October 30, 2025

5  out of  5
rating by john b
"Always helpful with all my questions and needs. Plus the insurance is great."
We responded:
"Thanks for the review John! We appreciate your business and are glad you’ve had a good experience!"
Profile photo of Nicole Butler

Nicole Butler

October 28, 2025

5  out of  5
rating by Nicole Butler
"The team over at State Farm Insurance in Norwalk Iowa is amazing. They always seem to go the extra mile to make sure they answer all your questions. Ben got us set up and Hillary has done a wonderful job of taking care of us."
We responded:
"Thanks for the review Nicole! We love working with you and are glad you’ve had a good experience!"
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Sarafina Gituma

October 22, 2025

5  out of  5
rating by Sarafina Gituma
"Hilery did a great job of answering my questions and helping me update my policy!"
We responded:
"Thanks for the review Sarafina! We appreciate your business and are glad you had a good experience with Hilery!"
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Todd Lawson

October 6, 2025

5  out of  5
rating by Todd Lawson
"We moved our services from Adel to Norwalk, because it's closer to home. Sam went over all of our policies and made changes to some of them."
We responded:
"Thanks for the review Todd! We appreciate your business and look forward to working with you!"
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Michael Ferguson

October 3, 2025

4  out of  5
rating by Michael Ferguson
"Friendly and quick service. Megan is very easy to talk to and very helpful."
We responded:
"Thanks for the review Michael! We appreciate your business and are glad you’ve had a good experience!"
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Austin Edinger

October 1, 2025

5  out of  5
rating by Austin Edinger
"Hilary made the process easy, made the changes I needed for my policy. Always great to work with!"
We responded:
"Thanks for the review Austin! We look forward to working with you!"
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Becky Jingst

October 1, 2025

5  out of  5
rating by Becky Jingst
"VERY PROFESSIONAL BUSINESS. I have always had a great experience when I do business with State Farm in Norwalk. Sam and staff are very knowledgeable and courteous. Great experience!!!"
We responded:
"Thanks for the review Becky! We love working with you!"