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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Findley

Cindy Findley

December 8, 2025

5  out of  5
rating by Cindy Findley
"Very easy to do business with & saved me money. They offered several payment options."
We responded:
"Thanks for the review Cindy!! We appreciate your business and are glad you had a good experience!"
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Andy Johnson

December 1, 2025

5  out of  5
rating by Andy Johnson
"Excellent service"
We responded:
"Thank you, Andy, for your feedback and the perfect rating! We're glad to know you had a positive experience with our team. If you have any questions or need further assistance, feel free to reach out."
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Dennis Babcock

November 25, 2025

5  out of  5
rating by Dennis Babcock
"Hilery was exceptionally nice to work with! I have been a State Farm customer since my first vehicle in 1982 and am a very happy customer!"
We responded:
"Thanks for the review Dennis! We appreciate your loyalty over the years and are glad you had a good experience with Hilery!"
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christa koik

November 21, 2025

5  out of  5
rating by christa koik
"She was absolutely a doll to work with. So happy I switched!"
We responded:
"Thanks for the review Christa! We look forward to working with you! 😊"
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Nico Kiefer

November 20, 2025

5  out of  5
rating by Nico Kiefer
"Fast easy and simple great service"
We responded:
"Thanks for the review Nico! Glad we could help!"
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Diane Fitzgerald

November 17, 2025

5  out of  5
rating by Diane Fitzgerald
"Sam and Derek are very nice to work with. Derek took his time and answered all my questions, and is always very professional and courteous. Stop by Norwalk and see them, you won’t be disappointed!"
We responded:
"Thank you, Diane, for your kind words and for taking the time to share your experience. We're glad to hear that Derek was able to assist you with professionalism and courtesy. We look forward to seeing you again in Norwalk!"
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Brenda Weatherly

November 17, 2025

5  out of  5
rating by Brenda Weatherly
"State Farm is always helpful and they do a great job at satisfying my needs."
We responded:
"Thank you, Brenda, for your kind words and the great rating. We're glad to hear that our team is meeting your needs. If there's anything else we can assist you with, feel free to reach out. "
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Megan Gerber

November 5, 2025

5  out of  5
rating by Megan Gerber
"I've never had a bad experience with them! Over the past year, I've spoken with a few different agents, but they are all always so patience and friendly. In our latest communication, I worked with Hilery who was SO helpful, clear, kind, and very on top of everything! I appreciate the speed at which everything was done - I was not waiting for a long time to get a response. Overall, this is a great company who I plan to stay with for many years to come."
We responded:
"Thanks for the review Megan! We are glad to hear you’ve had a good experience with our office and Hilery in particular and look forward to working with you for a long time! 😊"
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Dan Pritchard

November 4, 2025

5  out of  5
rating by Dan Pritchard
"Quick response, easy to work with"
We responded:
"Thanks for the review Dan! We appreciate your business!"
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john b

October 30, 2025

5  out of  5
rating by john b
"Always helpful with all my questions and needs. Plus the insurance is great."
We responded:
"Thanks for the review John! We appreciate your business and are glad you’ve had a good experience!"
Profile photo of Nicole Butler

Nicole Butler

October 28, 2025

5  out of  5
rating by Nicole Butler
"The team over at State Farm Insurance in Norwalk Iowa is amazing. They always seem to go the extra mile to make sure they answer all your questions. Ben got us set up and Hillary has done a wonderful job of taking care of us."
We responded:
"Thanks for the review Nicole! We love working with you and are glad you’ve had a good experience!"
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Sarafina Gituma

October 22, 2025

5  out of  5
rating by Sarafina Gituma
"Hilery did a great job of answering my questions and helping me update my policy!"
We responded:
"Thanks for the review Sarafina! We appreciate your business and are glad you had a good experience with Hilery!"
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Todd Lawson

October 6, 2025

5  out of  5
rating by Todd Lawson
"We moved our services from Adel to Norwalk, because it's closer to home. Sam went over all of our policies and made changes to some of them."
We responded:
"Thanks for the review Todd! We appreciate your business and look forward to working with you!"
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Michael Ferguson

October 3, 2025

4  out of  5
rating by Michael Ferguson
"Friendly and quick service. Megan is very easy to talk to and very helpful."
We responded:
"Thanks for the review Michael! We appreciate your business and are glad you’ve had a good experience!"
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Austin Edinger

October 1, 2025

5  out of  5
rating by Austin Edinger
"Hilary made the process easy, made the changes I needed for my policy. Always great to work with!"
We responded:
"Thanks for the review Austin! We look forward to working with you!"
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Becky Jingst

October 1, 2025

5  out of  5
rating by Becky Jingst
"VERY PROFESSIONAL BUSINESS. I have always had a great experience when I do business with State Farm in Norwalk. Sam and staff are very knowledgeable and courteous. Great experience!!!"
We responded:
"Thanks for the review Becky! We love working with you!"
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Karla Graham

October 1, 2025

5  out of  5
rating by Karla Graham
"The ladies that work here are so helpful and go above and beyond to help me out. I’ve forgotten to send my payment and they called specifically to make sure I was not without insurance. And one of the other team members made some suggestions due to changes to my life that needed coverage."
We responded:
"Thanks for the review Karla! We are glad to hear you’ve had a good experience and we love working with you too!"
Profile photo of Kimberly Loomis

Kimberly Loomis

September 30, 2025

5  out of  5
rating by Kimberly Loomis
"The experience I had as I walked in was great felt welcoming . The receptionist was helpful The agent that helped write my policy for quote was very kind took time to answer all my questions and get what was best for me very satisfied ten out of ten would recommend this office I appreciate great experiences ."
We responded:
"Thanks for the review Kimberly! We are glad you had a good experience and look forward to working with you!"
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brandon witte

September 24, 2025

5  out of  5
rating by brandon witte
"Great service! Great experience!! Great to work with! Highly recommend!!"
We responded:
"Thanks for the review Brandon! We’re glad you’ve had a great experience and appreciate your business!"
Profile photo of Kate Witte

Kate Witte

September 18, 2025

5  out of  5
rating by Kate Witte
"Meghan and Sam were incredibly patient and thorough helping us through the process of getting life insurance! I can’t recommend them enough!"
We responded:
"Thanks for the review Kate! We loved helping you guys with getting your life insurance set up and agree Meg rocks!"
Profile photo of Taeji Wilken

Taeji Wilken

September 18, 2025

5  out of  5
rating by Taeji Wilken
"Extremely helpful while switching my auto and renters insurance and helped me get life insurance as well! Making this transition so easy! Thank you so much!"
We responded:
"Thanks for the review Taeji! I’m glad we could help with your auto, renters and life insurance. We look forward to working with you!"
Profile photo of Connor Wunsch

Connor Wunsch

September 17, 2025

5  out of  5
rating by Connor Wunsch
"Very helpful and got my wife added to my insurance immediately. Hilery was responsive and extremely helpful throughout the process! Strongly recommend."
We responded:
"Thanks for the review Connor! We appreciate your business and are glad we could help!"
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Matt Wilson

September 17, 2025

5  out of  5
rating by Matt Wilson
"Quick response! Easy to work with! Thank you!"
We responded:
"Thanks for the review Matt! We appreciate your business!"
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Elizabeth Terry

September 15, 2025

5  out of  5
rating by Elizabeth Terry
"They are always friendly and very helpful. Never had any problems. If i do they help solve it quickly and are always kind. I feel like family. Thank you.!"
We responded:
"Thank you for the review Elizabeth! We appreciate your business and love working with you too!"
Profile photo of Doug Tibken

Doug Tibken

September 15, 2025

5  out of  5
rating by Doug Tibken
"Hilery from Sam Sorenson's agency helped me with an immediate insurance need first thing on a Monday morning, made the process very quick and easy. Was very impressed with the prompt response and quick turnaround of what I needed!!!"
We responded:
"Thanks for the review Doug! Glad to hear Hilery was able to help, we agree she rocks! 😊"